top of page

HELP DESK

Many reasons our customers choose the IT Support Hub

 

We want to make it easy for our customers to get in touch with us. Our Help Desk can be contacted via phone or email. Every call is logged and you instantly receive your call confirmation number.

Our maintenance customers are setup with secure direct access by IT Support Hub support engineers to ensure issues can be quickly resolved.

We can also connect via ‘Support over the Internet’. An IT Support Hub engineer will ask you to click here or the above ‘Instant Support’ shortcut. Once you select the shortcut select ‘Run’ or ‘Open’ and you will be presented with an SPN support session number. Please provide this to your support engineer to carry out further analysis on the machine.

Help Desk calls can also be made to the following phone numbers:

Office Hours:  0203 855 5785

Out Of Hours: 07976 625 596

Or email us: helpdesk@theitsupporthub.com

bottom of page